Privacy Policy

Overview

This Privacy Policy applies to information collected through the Coreent Trainin website, booking and contact forms, studio communications, client inquiries, training-related intake, progress tracking support, and routine business operations. It explains how Coreent Trainin handles information in connection with fitness and lifestyle coaching services.

We collect only the information reasonably needed to respond to inquiries, manage bookings, deliver fitness services, communicate with clients, maintain records, improve the website, protect our business, and comply with applicable obligations.

Information We May Collect

Depending on how you interact with Coreent Trainin, we may collect the following types of information:

• Contact details: name, email address, phone number, and communication preferences.
• Booking details: preferred session times, requested services, scheduling notes, attendance records, package or program selections, and cancellation history.
• Fitness-related information you choose to provide: goals, training experience, general movement limitations, exercise preferences, equipment access, availability, and progress notes.
• Payment and transaction information: purchase status, invoice details, payment confirmation, package history, or refund records. Payment card data, if used, is typically handled by payment processors and not stored directly by Coreent Trainin.
• Website and device information: browser type, device type, pages viewed, approximate location data, referral source, cookie identifiers, and site usage information.
• Communications: messages sent through contact forms, email, phone, text, or other communication channels.

Sensitive Fitness and Health-Adjacent Information

Coreent Trainin is not a healthcare provider and does not request medical records, diagnoses, clinical documentation, insurance information, laboratory results, or detailed medical histories through the website. However, you may voluntarily share fitness or health-adjacent information so we can understand your training context.

If you share information about injuries, pain, medical concerns, medications, pregnancy, mobility restrictions, or other health-related matters, we use that information only to evaluate whether our fitness services may be appropriate, to modify exercise selection where possible, or to advise that you seek medical clearance. We do not use such information to diagnose, treat, or provide medical advice.

How We Use Information

We may use collected information to:

• Respond to questions, contact requests, and booking inquiries.
• Schedule, reschedule, confirm, or manage training sessions.
• Prepare fitness programs, home workout plans, progress reviews, and training adjustments.
• Communicate about services, policies, safety requirements, payments, and studio updates.
• Maintain client records and business documentation.
• Process payments, refunds, receipts, and billing-related communications.
• Improve website performance, user experience, content clarity, and service offerings.
• Protect against fraud, abuse, security incidents, policy violations, or unlawful activity.
• Comply with legal, accounting, tax, insurance, dispute-resolution, or regulatory obligations.

How We Share Information

Coreent Trainin does not sell personal information. We may share information only when reasonably necessary for business operations, service delivery, legal compliance, or protection of rights. This may include sharing with:

• Website hosting, form, analytics, scheduling, email, or technical service providers.
• Payment processors, accounting providers, and administrative support providers.
• Professional advisors such as attorneys, accountants, insurers, or risk-management providers.
• Government, law enforcement, courts, or regulators when legally required or necessary to protect rights and safety.
• Successors or parties involved in a business transfer, merger, restructuring, or sale of business assets.

Service providers are expected to use information only for the services they perform for Coreent Trainin and to protect it using reasonable safeguards.

Cookies and Analytics

Our website may use cookies, pixels, scripts, local storage, analytics tools, or similar technologies to operate the site, remember preferences, understand traffic patterns, improve performance, and support basic marketing measurement. More detail is provided in our Cookie Policy.

You can control cookies through your browser settings. Blocking some cookies may affect site functionality, form behavior, embedded content, or analytics accuracy.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, business records, tax and accounting requirements, dispute resolution, legal compliance, insurance needs, and fraud prevention.

Retention periods vary based on the type of information, the nature of the relationship, legal obligations, and legitimate business needs. When information is no longer needed, we may delete, de-identify, aggregate, or securely archive it.

Data Security

Coreent Trainin uses reasonable administrative, technical, and organizational safeguards to protect personal information. No website, email, database, or online transmission can be guaranteed completely secure. You should avoid sending highly sensitive information through general contact forms or unencrypted communication channels.

You are responsible for ensuring that the information you submit is accurate and that any device or email account you use to communicate with us is reasonably secure.

Your Choices and Requests

You may contact Coreent Trainin to request access to, correction of, or deletion of certain personal information, subject to identity verification and legal or business record exceptions. We may need to retain some information when required for accounting, legal compliance, safety, dispute resolution, fraud prevention, or legitimate business purposes.

You may also opt out of non-essential marketing communications where applicable. Service-related messages, booking confirmations, policy notices, billing communications, and safety-related messages may still be sent as needed.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through the website. Youth training or minor participation, if offered, requires involvement and approval from a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, website tools, privacy practices, or legal requirements change. The “Last Updated” date reflects the latest revision. Continued use of the website after changes means the updated policy applies to future interactions.